Cancellation & Refund Policy

Last Updated: March 2026

We strive to ensure complete customer satisfaction. This policy outlines the terms for cancellations, returns, and refunds.

1. Order Cancellation

  • Orders can be cancelled within 24 hours of placing the order.
  • Once the order is shipped, cancellation is not allowed.

2. 7-Day Return Policy

We offer a 7-day return policy from the date of delivery. If 7 days have passed since your delivery, we cannot offer a refund or exchange.

3. Eligibility for Returns

  • Product must be unused and in original packaging
  • Product must be damaged, defective, or incorrect
  • Proof of purchase is required

4. Non-Returnable Items

  • Opened or used products
  • Items damaged due to misuse
  • Products without original packaging

5. Refund Process

  • Once your return is approved, refund will be processed
  • Refund will be credited within 5–7 business days
  • Refund will be issued to original payment method

6. Replacement Policy

In case of damaged or incorrect products, we offer replacement instead of refund wherever applicable.

7. Shipping Charges

  • Shipping charges are non-refundable
  • Return shipping may be borne by customer unless product is defective
Contact Us:
For any cancellation, return, or refund queries, contact us at:
Email: info@jhumkamasale.com